Returns & Exchanges

At StrangeLove Beverage, we want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer refunds or replacements for items that arrive damaged, defective, or incorrect.

1

Inspect Your Order

Please examine your delivery immediately upon arrival to ensure all beverages are intact and match your order confirmation.

2

Contact Support

If you encounter any issues, email our team within 7 days of delivery with your order number and clear photos of the damaged items.

3

Case Evaluation

Our quality control team will review your claim within 48 hours to determine if a full refund or a complimentary replacement shipment is required.

4

Resolution

Once approved, refunds will be processed back to your original payment method, or a fresh batch of StrangeLove will be dispatched to your door.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing